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Compensation for Falling in a BHS Shop

If I slipped on hangers on the floor in a BHS store and tore a tendon in my hand when I fell, can I make a personal injury claim for compensation for falling in a BHS shop?

If you slipped on hangers left for an unreasonably long time on the floor in British Homes Stores, and suffered a torn tendon due to the store´s lack of care to protect their customers from risk of injury, you should be eligible to claim injury compensation for falling in a BHS shop. However, in order to make a successful personal injury claim for a fall in BHS, it has to be demonstrated that you sustained a quantifiable injury for which the BHS store is liable, and that the store’s liability is due to a breach in their duty of care.

Proving that you sustained a tendon injury in your hand will not be difficult if you visited a hospital or your family GP as soon as practical after you fell in the BHS store, as information regarding your torn tendon injury will be recorded in your medical history. If you delayed seeking medical treatment, this does not disqualify you from claiming injury compensation for falling in a BHS shop, but if the store’s liability insurers claim that you exacerbated your hand injury by negligently delaying the receipt of medical treatment, how much injury compensation for a fall in a BHS shop you are awarded may be reduced as a result of your own lack of care.

At the time you slipped on hangers on the floor in the BHS store — or as soon as was possible afterwards — you should have recorded your tendon injury in the company’s “Accident Report Book”. If you have not done this yet, it is not too late to go back to British Home Stores and report your hand injury and, if any staff helped you after you fell, you should make a note of their names when you return to the store in order to support your personal injury claim for a fall in BHS. You may have seen CCTV cameras in the store, which monitor activity on their premises and, should a security camera be trained on the area in the BHS store where you slipped, you should make an “Access Request” to British Home Stores for a copy of the security footage in order to support your claim for compensation for a fall in a BHS shop.

Even if you feel able to undertake all the necessary procedures before claiming injury compensation for a fall in a BHS shop, it is often in your best interests to engage the services of an experience public liability solicitor. In addition to dealing with the formalities of a personal injury claim for falling fall in BHS, your solicitor will be able to estimate how much injury compensation for falling in a BHS shop you may be entitled to receive. This may be a valuable piece of information if you are approached directly by the store’s liability insurers with an unsolicited offer of injury compensation.

The longer you wait to make an injury claim for falling fall in BHS, the more difficult it will be to collect the necessary evidence to prove the store’s liability for your hand tendon injury. The memories of any British Home Stores staff that assisted you following your slip and fall may fade over time, and the company may record over their security footage if the originals are no longer required. Therefore, it is in your best interests to discuss your personal injury claim for compensation for falling in a BHS shop with an experienced public liability solicitor as soon as possible to ensure you receive your full entitlement to injury compensation a fall in a BHS shop.