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Compensation for Being Injured on a Faulty Hotel Bed

Is it possible to claim compensation for being injured on a faulty hotel bed? The springs were sticking through the mattress and caused a deep gash in my leg which required ten stitches.

Question:

Is it possible to claim compensation for being injured on a faulty hotel bed on holiday? The springs were sticking through the mattress and caused a deep gash in my leg which required ten stitches.

Answer:

In order to claim compensation for being injured on a faulty hotel bed, you must be able to prove that the hotel has been negligent and you have come to harm as a direct result. The fact that you have had to visit a hospital in order for stitches to be used on your leg will ensure that there is a medical record of your injuries; however you must also be able to establish that the injury was sustained in the hotel in order to make a faulty hotel bed compensation claim.

A personal injury solicitor will require a copy of an accident report as proof that the injury occurred in the hotel in question, so it is important that you make a complaint to the hotel staff and submit a report in the hotel’s ‘Accident Book’ or equivalent. If you have been able to collect any evidence of negligence such as photographs of the faulty springs, this will help to support your claim for compensation for being injured on a faulty hotel bed as will photographs of your injuries.

Making a claim for compensation for being injured on a faulty hotel bed on holiday can be complicated. Whether you are eligible to claim compensation will depend on the laws governing compensation claims in the country where the accident occurred. In Europe and the United States similar legislation exists to protect hotel guests and a faulty hotel bed claim should be possible. However, it may only be possible to claim compensation for being injured on a faulty hotel bed against the hotel’s insurance policy in the country in question. Fortunately however, UK legislation exists to protect holidaymakers who have been injured while on a package holiday.

If you booked your hotel and flights as part of a package deal you should be entitled to claim compensation for being injured on a faulty hotel bed against the tour operator or the travel agent you used to book your holiday. In such cases, a claim would not be made against the hotel in question, but against the insurance policy held by the tour operator or travel agent used to book the holiday.

Any claim for holiday accident compensation for a holiday abroad can be particularly complicated and we strongly recommend you to speak with a holiday accident solicitor for legal advice about making a claim.