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Compensation for Skin Discolouration following Hair Dye

I returned from the hairdressers to discover the skin on my ears was the same colour as the hair dye that had just been applied. I am too embarrassed to go out and have been unable to work. Can I claim compensation for skin discolouration following a hair dye treatment?

Question:

I returned from the hairdressers to discover the skin on my ears was the same colour as the hair dye that had just been applied. I am too embarrassed to go out and have been unable to work. Can I claim compensation for skin discolouration following a hair dye treatment?

Answer:

Your entitlement to compensation for skin discolouration after a hair dye treatment is reliant on establishing that the person who was applying the hair dye at the hairdressers was negligent, insufficiently skilled or produced a poor professional performance which resulted in your skin discolouration injury.

The simplest way to establish negligence is to return to the hairdressers – after taking photographs of the skin discolouration – and make a report in their “Accident Report Book”. The manager or owner of the hairdressers may offer you some form of compensation for your skin discolouration following the hair dye treatment – usually a small cash sum or vouchers for future treatments – but it is possibly in your best interests to decline their offer.

Inasmuch as their offer is effectively an admission of liability; if you have been unable to go to work – and suffered a loss of income as a consequence – how much compensation for skin discolouration following a hair dye treatment you are entitled to receive may be considerably more than the hairdressers is prepared to offer. In addition to compensation for loss of earnings, you may also be able to claim compensation for your loss of amenity – the ability to perform day-to-day tasks such as going shopping or socialising – and for any quantifiable emotional trauma you have experienced.

Ideally you should discuss your claim for skin discolouration following a hair dye compensation with an experienced solicitor prior to returning to the hairdressers, in order to determine how much compensation you may be entitled to. This will enable you to decide whether any compensation settlement offered by the hairdressers is appropriate to your injury and loss of income, or whether you should proceed with a compensation claim for skin discolouration following a hair dye treatment.