How can I claim compensation for tripping on carpet in a shop? I fell over a piece of loose carpet recently and broke my arm. As a result I have had to take public transport everywhere as I am unable to drive.
It is possible to claim compensation for tripping on carpet in a shop if it can be determined that the negligence of the shop owners was responsible for your accident and injuries. It is possible that the carpet had been loose for an unacceptable period of time prior to your accident, yet no action had been taken in order to fix this hazard. If this is the case, it could be determined that the shop owners had been negligent as insufficient action was taken in order to prevent an accident occurring, and for this reason they will be liable for any compensation which you may claim. There is also a possibility that they may not be held liable if it the carpet had only become loose shortly before your accident occurred. If the store did not have sufficient time in which to remove this hazard, they may not be held liable for an injury.
In the event that the store is liable for your compensation for tripping on carpet in a shop, evidence must be gathered in order to support a claim. You are advised to contact a personal injury solicitor for assistance in collecting this evidence. If you had visited a doctor following your accident, your medical records will note your injury which can be used to support your claim. You should also ensure that your accident and injury is noted in the Accident Report Book of the store. If CCTV footage is available of your accident occurring this will be of great benefit, as will the testimony of any witnesses who can verify the manner in which the accident happened or that the carpet was loose for an unacceptable period of time.
Your solicitor will then send a letter of claim to the store — or their insurers — informing them of their liability. Three weeks are given in order to reply, after which they have three months to accept liability or challenge it. If accepted, the amount of compensation to which you could be entitled can then be negotiated. If challenged, it may be necessary to initiate court action, although there is a possibility that the claim can be settled out of court.
The gathering of evidence can be a time consuming process, as can the preparation of a case. For this reason, if you believe you have a valid claim to compensation for tripping on carpet in a shop, you are advised to consult a personal injury solicitor at the earliest opportunity.