I was in a supermarket last week and slipped on some milk that had leaked from a carton on the shelf, I suffered a deep laceration to the face. Is it possible to claim for a facial scar from falling on your face?
You may be eligible to make a compensation claim for a facial scar from falling on your face once you can demonstrate that the injury you sustained was due to negligence on behalf of the supermarket. The store has a duty of care to its customers however in some instances accidents are unavoidable, for example if the milk carton began leaking seconds before you slipped, it is unlikely you could claim as it would be unrealistic to expect supermarket staff to be immediately aware of the danger. However, if the milk was leaking for some time before you fell, it is likely you could be entitled to compensation.
As facial scars are permanent, you may be entitled to compensation for physical pain suffered and also for emotional trauma. The laceration to your face could cause you embarrassment, anxiety or stress therefore once you have received medical attention for your injury you should speak with a personal injury solicitor. They will be able to evaluate your claim for a facial scar from falling on your face and identify the various elements you may be entitled to claim compensation for.
You should begin gathering as much evidence as possible to support your compensation claim, this includes seeking contact details for anybody who saw your accident as well as obtaining CCTV footage of the incident as many supermarkets now have security cameras installed. It is also advised that you make a note of your injury in the supermarket’s ‘Accident Report Book’.
At this stage the store will most likely have informed their insurer’s about the incident, thus the insurance company may approach you with an early offer of compensation. You should never accept an offer without first consulting your solicitor as you are unaware of the potential compensation you may be entitled to and risk being under-compensated if you do not speak with a personal injury solicitor.
An early offer of compensation should be viewed in a positive light however as it shows the insurance company believes their client is liable for your injury, your solicitor will then enter into negotiations with the insurers to in order obtain the maximum amount of compensation you are eligible to receive with your claim for a facial scar from falling on your face.