I decided to change the colour of my hair but an accident in my local salon meant that my hair was damaged, am I entitled to claim for hair ruined by bleaching in a hair salon?
You may be entitled to make a compensation claim for hair ruined by bleaching in a salon, if the hairdresser failed to take the necessary precautions before attempting to style your hair. Your hairdresser is expected to conduct a patch test on your hair to ensure the product is suitable for you. If they fail to conduct this test, they will have demonstrated a lack of care for your hair.
The hairdresser may admit to liability immediately which will make the process a lot easier. However, if they do not you should make a record of the incident in the ‘Accident Report Book’ of the salon and take photographs of your hair as well as gathering the contact information of any witnesses who saw the accident as they will be able to substantiate your claim.
Generally personal injury claim solicitors offer free consultation for potential claims, therefore you should make a note of all the questions you have about making a claim for hair ruined by bleaching in a hair salon before consulting with a solicitor. Once they are aware of all the circumstances surrounding your injury, they will be able to advise you if it is worthwhile making a claim and how much compensation you may be entitled to.
If your solicitor believes you have a strong claim for hair ruined by bleaching in a hair salon, they may offer you compensation on a ‘No Win, No Fee’ basis, this is the most popular way to pursue a personal injury compensation claim in the UK. It means if your compensation claim is unsuccessful you will not be liable for your solicitor’s legal costs, however you should be aware that there are other costs involved that could leave you with a heavy financial burden if adequate protection is not sought. Your personal injury solicitor will be able to advise you in greater detail about these costs.
It is also likely you know the hair salon staff as many customers tend to be regulars. It is natural to feel emotional about making a claim against a business where you know the staff on a personal level but please be aware that your potential compensation claim for hair ruined by bleaching in a hair salon will be against the salon’s insurance company and not the staff themselves.