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Injured by Shelf Collapsing in Shop

I assume I am entitled to seek compensation for having been injured by shelf collapsing in shop – am I right?

Question:

I assume I am entitled to seek compensation for having been injured by shelf collapsing in shop – am I right?

Answer:

You may be entitled to compensation for having been injured by shelf collapsing in shop, provided the injury is due to the shop’s negligence. A shop has a duty of care to ensure the safety of its customers, which in practice means taking all reasonable precautions to provide a safe environment in which to shop. Consequently, if the reason the shelf collapsed was due to employees inadvertently exceeding the shelf’s weight-holding capacity or the shelf itself was faulty and in need of replacement, you may justifiably claim compensation for having been injured by shelf collapsing in shop.

However, if you were injured by shelf collapsing in shop because another customer had recently left something heavy on it, did something to affect the shelf before the shop’s employees had a chance to fix it, or your injury was sustained by your own lack of care, it may not be reasonable to claim compensation for injuries against the shop on the grounds of its negligence.

Consequently, the circumstances that led to you being injured by shelf collapsing in shop would need to be investigated by your solicitor. To do this, a solicitor would need to review the shop’s CCTV cameras, as well as any additional evidence.

Prior to making a claim for having been injured by shelf collapsing in shop, it is important to follow certain procedures. The first matter to attend to is your health and safety. Even in the case of a minor injury, you should always have an urgent medical examination and receive appropriate treatment. Early medical evidence is also crucial when making a claim for having been injured by shelf collapsing in shop.

Moreover, make sure to record the accident in the shop’s “Accident Book” as this written record provides crucial evidence of your accident. Additionally, you could further support your claim by taking photographs of the collapsed shelf, collecting any witness details, and keeping a diary of how your injury has affected you since the accident in which you were injured by shelf collapsing in shop.

Thereafter, be sure to speak with an experienced personal injury solicitor about how you came to be injured by shelf collapsing in shop. A solicitor will help you establish whether you have a viable claim and, if so, will begin to pursue a fair and adequate compensation settlement on your behalf.