March 5, 2011
138 British holidaymakers who fell ill while staying at the 4 star Riu Miramar hotel in Obzor, Bulgaria, in July 2006 are to receive holiday injury compensation from Thomson’ s Holidays after a four-year battle for justice.
The holiday injury claim against the holiday giant had been made after guests were made to wade through mud and silt to get to the hotel reception, faced poor food hygiene and often suffered a lack of fresh water and electricity due to recent flooding.
The guests who became ill blamed their condition on the shocking standards at the hotel – with many suffering typical symptoms of food poisoning such as stomach cramps, sickness and diarrhoea. Complaints to the hotel management team and Thomson’s representatives were ignored.
Thomson’s parent company, TUI UK Ltd, admitted liability just as a two-week trial was scheduled to start at Birmingham County Court and, although no amounts of individual holiday injury compensation are yet to be agreed, Judge David Worster passed an interim order for 300,000 pounds to be paid into court.