I recently went to a salon to have my hair styled but when the hairdresser was drying my hair, I was burned by the hairdryer, am I eligible to claim compensation for skin burns from a hair dryer in a hair salon?
The nature, extent and severity of the injuries you have sustained are all factors that can affect your eligibility to make a compensation claim for skin burns from a hairdryer in a hair salon.
The hairdresser styling your hair owes you a duty of care, if they are inadequately trained for the job they are doing or display negligence while they are styling your hair which leads to you suffering skin burns, you may be entitled to claim compensation for your injury.
In the immediate aftermath of the incident, your first priority must be your health; you are advised to seek professional medical attention without delay. If you fail to do so it could be alleged by the salon’s insurance company that the injury was not serious enough to warrant professional medical attention or if there is an unjustifiable delay in seeking care, it could be argued that you adversely affected your injury through your own carelessness. Seeking professional medical attention will also ensure that your injury is recorded in your medical history which will aid any compensation claim for skin burns from a hairdryer in a hair salon.
Once you have tended to your health you should take photographs of your injury and gather contact details of witnesses who may have seen the incident. You should also make a record of the injury in the salon’s ‘Accident Report Book’, and you are also advised to keep a copy for your own records. Once the incident is recorded in the ‘Accident Report Book’ it is likely the salon will have to alert their insurance company about the accident as this may be stipulated in the terms and conditions of their policy.
You may receive a direct offer of compensation from the insurance company soon after, however you must be vigilant in this instance as you risk being undercompensated for your injury if you accept the offer. Quite often the long-term effects of an injury are unknown at this stage which means the insurance company will not be aware of the full value of your potential claim, it is recommended that you consult with a personal injury solicitor and refer any direct offer to him/her. A personal injury solicitor will be able to give you a full evaluation of the amount of compensation you may be entitled to receive once all the circumstances of the injury are taken into account, furthermore they will be able to tell you if the direct offer of compensation is likely to leave you undercompensated for your injury. Therefore it is recommended that you consult a personal injury claims solicitor before pursuing a claim for skin burns from a hair dryer in a hair salon.